Refund & Billing Policy
We want you to be completely satisfied with your driving lessons. This Billing and Refund Policy outlines how payment works and the terms for cancellations and refunds on our lesson plans and road test package.
How Payment Works
Lesson plans and the road test package are billed once, at the time of booking — there are no recurring subscription charges. Multi-hour lesson plans are paid upfront, and the hours are used as you schedule individual lessons with your instructor.
Satisfaction Commitment
If you're not satisfied after your first lesson, contact us within 48 hours and we'll work with you to make it right — whether that means pairing you with a different instructor, rescheduling, or, in some cases, a refund for unused hours in your plan.
Refund Eligibility
Refunds may be granted in the following circumstances:
- You cancel before using any hours in your lesson plan
- Unused hours remain in a multi-hour plan you no longer wish to continue
- A scheduling error or instructor unavailability on our end prevents a booked lesson from happening
- Duplicate or erroneous charges
Non-Refundable Items
The following are not eligible for refunds:
- Hours already used within a lesson plan
- The road test package once an instructor has been booked for your scheduled test date
- Cancellations made with less than 24 hours' notice, at our discretion
- Accounts terminated for violating our Acceptable Use Policy or Student Conduct Guidelines
Refund Process
To request a refund:
- Contact us at gloriousdrivingschool24@gmail.com
- Provide your account details and the reason for your request
- Allow a few business days for us to review your request
- Approved refunds are issued to your original payment method
Cancellation Policy
You may cancel or reschedule an upcoming lesson at no charge by contacting us at least 24 hours in advance. Cancellations made with less than 24 hours' notice may be charged in full at our discretion.
Payment Methods
Payments are processed securely through Square. We accept credit and debit cards, Cash App Pay, Apple Pay, and Google Pay — availability depends on your device and browser. Your card details are entered directly into Square's secure payment form and never touch our servers; we only receive confirmation that a payment succeeded.
